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GoPass Administrator Portal
Welcome to the GoPass Administrator Portal! Here, you’ll find tools, resources, and guidance to help you provide free transit access to your students with GoPass.
This page is your one-stop resource hub to support a smooth and successful rollout of the GoPass program across your schools or district. Here you’ll find everything you need to communicate with students, engage parents, and coordinate with school teams.
Important dates for the 2025-2026 School Year
7/1/25 – 9/30/26
Year 5 Pass Dates
7/1/25-
6/30/25
Year 5 Contract
Free
Parking Lots
Free
Parking Lots
Toolkit and Assets
Download customizable flyers, logos, timelines, parent letters, and more to help spread the word and support a successful rollout at your school or organization.
Flyers
FPO
Sample Parent Letters
FPO
Graphics
FPO
Bike Racks
We provide secure and convenient bike racks at every Metro station.
Bike Locks
Rest easy while exploring the city; our Metro stations offer complimentary bike locks.
Parking
Enjoy a stress-free commute with ample parking facilities at our Metro stations.
Frequently Asked Questions
Don't see what you need here? Email us at fareprograms@metro.net.
If your GoPass is lost or stolen, follow these simple steps to get a replacement quickly. Contact our customer service team to report the loss and provide necessary details.
Absolutely! We have an outreach team that is available to distribute information on GoPass, answer questions and help students register their GoPass cards at events throughout the year. Please note that our outreach team cannot provide TAP cards and codes to students. To schedule our team for an upcoming event, please reach out to Valeria Ramirez-Gonzales at EMAIL with the following details:
Event Name
Location
Date and Time
Yes! We can provide both boardings and registrations for any timeframe. Data is aggregated, with no student information included.
Get in Touch
We’ll get back to you as soon as possible!
