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Local Service Councils
Metro Service Councils advise on Metro services in five geographic regions.
Service Council Areas
Service Council Meetings
Metro’s Service Councils advise on bus service and Metro policies, programs and initiatives. The public is welcome to attend Service Council meetings in person, by phone or online via Zoom. Agendas to the monthly meetings with information on how to participate are posted here at least 72 hours in advance of each meeting.
Metro’s service area is divided into five geographic regions, each with its own Service Council:
Gateway Cities (Southeastern Los Angeles County)
Gateway Cities usually meets on the second Thursday of each month at 5pm at Salt Lake Park Community Center in Huntington Park, 3401 E Florence Av.
San Fernando Valley
San Fernando Valley usually meets on first Wednesday of each month at 6:30pm at Marvin Braude Constituent Center in Van Nuys, 6262 Van Nuys Bl.
San Gabriel Valley
San Gabriel Valley usually meets the second Monday of each month at 5pm in the 3rd Floor Service Council Room of the Metro Division 9 building, adjacent to El Monte Station located at 3449 Santa Anita Avenue in El Monte.
South Bay
South Bay usually meets on the second Friday of each month at 9:30am at Residence Inn Conference Room, 2420 Marine Av in Redondo Beach.
Westside/Central
Westside/Central usually meets on the second Wednesday of each month at 6pm in the Metro Headquarters Building 3rd Floor Board Room located at 1 Gateway Plaza in Los Angeles (next to Union Station) in Los Angeles.
What Community Councils Offer
Greater Community Involvement
Regionalized outreach gives residents more opportunities for direct input into service issues in their communities.
Improved Service
Local service evaluation to better understand riders’ needs and to recommend an appropriate response. Public participation and input are invited and encouraged at each of the council’s monthly meetings.
Regional Perspective
Councils advise on planning and implementation of service within their area; call and conduct public hearings; evaluate Metro bus programs related to their service area; review proposed service changes; make policy recommendations to the Metro Board; participate in quarterly meetings with the Metro Chief Executive Officer (CEO), Deputy CEO and management staff.
The revised Service Council Bylaws were approved by the Metro Board in 2024 and contain information about the Councils’ organizational structure, authority, responsibilities, and how Council Members are selected. The full Service Council Bylaws and the Metro Code of Conduct, which Council Members must also adhere to along with other relevant State and Federal laws, are available at the links below.
Resources
Contact Us
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Los Angeles County Metropolitan Transportation Authority
One Gateway Plaza
MS 99-7-1
Los Angeles, CA
90012-2952
